This Privacy Policy describes how ArtRacoon (referred to as “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the “Site”).

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual, including but not limited to the following:

Device Information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interactions with the Site.
• Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage for optimization.
• Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with necessary vendors and service providers.

Order Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
• Purpose of collection: to provide products or services, process payments, arrange shipping, communicate with you, and provide order-related information.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with necessary vendors and service providers.

Customer Support Information

• Examples of Personal Information collected: information needed to provide customer support.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with vendors used for customer support.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to optimize your experience on our Site and provide our services. You can manage your cookie preferences through your browser settings, but please note that blocking cookies may impact your user experience.

3. Your Rights

GDPR (European Economic Area Residents)

If you are a resident of the European Economic Area, you have the right to access, port, correct, update, or erase your Personal Information. For more information on data transfers and how to exercise your rights, please contact us.

CCPA (California Residents)

If you are a resident of California, you have the right to access, port, correct, update, or erase your Personal Information. If you would like to exercise these rights, please contact us.

4. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices. Please review this page periodically for the latest information.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@artraccoon.com.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.